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Spieler2wei's avatar
Spieler2wei
New Novice
1 month ago

I have never violated any regulations 3

I have never violated any regulations, yet I have received notices for violations twice recently. In the past, I used to receive an email when I broke a rule, but in the last two days, I received a warning once and today a suspension notice. However, I was not notified via email, and the reason for the suspension is not provided. I do not understand why this is happening, given that I clearly have not violated any regulations recently

 

+ i tried reaching out to our terms of service team via the steps in the article that I shared already\

i need live chat or really need help

 

+Incognito mode doesn't work, and the case won't create even on my phone. I've tried clearing the cache and cookies, but the case still won't create. I really need help via live chat. I really do.

2 Replies

  • EA_Kuba's avatar
    EA_Kuba
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey Spieler2wei​ 

    When it comes to cases related to account violations, they can only be resolved via the steps provided in the article. Agents on chat can not reverse the sanctions applied to the account. If you have already submitted your cases, the best thing you can do is wait for a reply from our Terms of Service team. 

  • myshoname's avatar
    myshoname
    Newcomer
    6 hours ago

    EA_Kuba​ 

    Spieler2wei​ 

    This player repeatedly engages in griefing, uncooperative gameplay, abusive comments, and persistent harassment.

    There are also numerous reports about this player on X and other social media platforms.

    Given the repeated and malicious nature of this behavior, I strongly request a permanent ban of this account.

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