Like the title says, I load up CFB27 or BF6 and after 2 minutes I get disconnected from EA servers. I’m on PS5 and have restored licenses, changed DNS, reinstalled, cleared cache. Nothing I do has helped, I can’t reset my modem or router because I’m in a shared community internet so I don’t have physical access to either.
Community ManagerHi there, I’m sorry you’re experiencing these repeated disconnections.
Since you’re using shared community internet, the network may have restrictions such as a strict NAT type, blocked connections, traffic filtering, or bandwidth limits. These can prevent your PS5 from maintaining a stable connection to EA servers, even if other online services appear to work normally.
As you don’t have access to the modem or router, the troubleshooting we can offer is unfortunately limited. We recommend contacting the person or company that manages the network and asking them to check the NAT type, firewall restrictions, and connection stability for online gaming.
You could also test the games using a different network or mobile hotspot. If the disconnections stop, that would confirm the shared connection is causing the issue.
