Spore Galactic Edition: Cannot access online features or redeem activation key

Hello,

I own an original Spore Galactic Edition purchased at launch in 2008. I can still install the game from the original DVD, but it cannot connect to the online servers, so I cannot access the Sporepedia or any online features.

I tried redeeming the original activation key printed in the manual through the EA App, but it says the code has already been redeemed. However, Spore does not appear in my EA library.

Is there any way to restore or add the game to my EA account so I can access all its online features?

Interestingly, when I log into the official Spore website using the same EA account, my profile still shows the only achievement I unlocked years ago, which suggests my old account is still linked somehow.

I have photos of my original game, manual, and activation key if you need them for verification.

Thank you very much.