I need real good support or team EA!!!!

I am a bit jealous of u actually being able to chat...i cannot even get a chat started. I managed once but cannot again. This support/customer service is worse than old soviet union delivery wait time for cars as there is nothing comming as a respons back.....this is a bit funny how bad ea support is as ea doesnt offer a way to contact them on. I have filed a dispute for the double charging they mad for one single gamepack and hope they will help me. If they get no answers from ea i will most like get the money back. I wonder is creditcard companies has the same trouble to contact ea 😅