Forum Discussion

crazyshakeapear's avatar
3 years ago
Solved

Login issue

When I try to play it says my login information with ea has expired since I haven’t used it in some time. The problem is the email associated with it and the one linked to my Xbox I no longer have access to. I started a new account under my new email but I can’t unlink my Xbox from the old email address because it keeps sending email to that address. Any help would be appreciated as I can’t play the game at all right now. 

  • Hi there, @crazyshakeapeare 

    We're not able to help with account related issues over Answers HQ. An advisor can assist with this though so please open a case here to get in touch with one. Thanks!

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi there, @crazyshakeapeare 

    We're not able to help with account related issues over Answers HQ. An advisor can assist with this though so please open a case here to get in touch with one. Thanks!

About Other EA Games

Join other players in celebrating classic EA games. Loyal Dungeon Keeper or Theme Park player? You're in the right place.6,258 PostsLatest Activity: 22 days ago