My Ronaldo Nazário 115 OVR disappeared and turned into Shards automatically

Today after logging into my account, my player Ronaldo Nazário 115 OVR disappeared from my squad and was automatically converted into shards.

I did NOT use him in training or exchanges. This happened right after I logged in, so it seems to be a server sync bug.

Please check my account and restore my Ronaldo Nazário 115 OVR.

Here are my details:

Missing Player: Ronaldo Nazário 115 OVR

Issue Time: After logging in today

Problem: Player disappeared and turned into shards

I didn’t use him in any training or exchange

My id :619245825069015040

My gmail :[edit: email address removed]

Thank you