Online issue
I recently dug up Spore and installed it in my new computer. The installation went fine but then when I tried to connect online it wouldn't let me connect. When I first owned Spore I connected online...
The issue may occur because of different emails used to register the game.
Have a look at the article linked below for details:
https://help.ea.com/article/account-creation-or-login-issues#4
