Own Spore on EA App and it won't let me login

Had Purchased Spore on steam a few years ago when EA used Origin, I contacted support back then and they gave me a copy of Spore and all that on Origins, I could then log in and play online. After some time EA dropped Origins and now have a new launcher called EA App, I get on Spore to find that every time it tries to log me in on Spore it always fails and I can't fix it. on my steam deck I don't get the attempt to try and log in as it is a new device that was never logged in before like my PC and instead I have to type the account in and still nothing so I have to play with no connected account offline, with my PC that had been connected to Origin before It tries to log in every-time I start it up just to tell me it couldn't and fails to connect online so I cannot use the online features which I want to use. 

I see the only thing to do is contact support but no matter what, everything I do and try to get in touch is just a dead end as if the support does not exist anymore, back in the day I solved this problem with a live chat but now can't even find the function to do so on this site anymore, links that take you to that stuff leads to a dead end. any support that is posted on the support pages by EA or the community can't help as there doesn't seem to be anything the consumer can do and it needs to be resolved by EA's end but like I said before there seems to be no way to contact support and all the links on other comments just lead to a page that tell you how support works which is no help and then it shows which I think is the function to contact a live support but when I got to do that it just doesn't even exist, no button, on feature, as if it never existed.

I want a fix to this and it would be great if EA could find a way to make sure this problem doesn't happen again since having to go through this again but with even more of a pain isn't ideal specially if EA ever change Launchers again or do something to cause this problem all over again, plus I have a friend who owns the game and if he ever wants to go back and play with the online function which most people playing Spore will want to do, he will need to go through all this as well just to use something that should be as simple as log in and done.