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EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
3 years ago

Re: Unlink defunct EA account from Xbox

Hi @TriggerCappy1, 

Thanks for trying it with your email, but could you try it using the other methods shared in the first link I gave you? For example, you said your console was linked up. In the link I shared it gives you a way to log in using your console account. Please, read through the articles and try the steps in them. If they don't work, then you're out of luck because the support team can't make any account changes if you're unable to pass the security stage with them. 

- EA_Lanna

  • Phantom_9087k's avatar
    Phantom_9087k
    Rising Newcomer
    3 months ago

    Hey, I need help. So, you see, I had this old account connected to my Xbox, and I can't log into my EA account because I deleted my email to get a new phone. I'm trying to play FC26 when it comes out, and I don't want it linked to the account I no longer have access to. I want to unlink that account that is linked to my Xbox and link this account to Xbox, but when I look how to do that (unlink my EA account from my Xbox account) it says that I have to do it from EA, and when I go to EA and try to log in, I have to get this security code, but again, I don't have email address access because I deleted it.

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