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Okay @LunarKatri
then please contact a game advisor in your case
http://help.ea.com/en/contact-us/new/
https://help.ea.com/en-us/help/faq/contact-ea-help/
Cheers
Liz
Heya @Freggi-Liz
It doesn't show for me... I'm right clicking and clicking game properties but only three things show up, a game manual link and an epilepsy warning link, then it has a check box for 'enable in game origin for this game'
Okay @LunarKatri
then please contact a game advisor in your case
http://help.ea.com/en/contact-us/new/
https://help.ea.com/en-us/help/faq/contact-ea-help/
Cheers
Liz