Request to Unlink Xbox Account from Inaccessible EA Account
Hi,
My Xbox account (Gamertag: Natin4560) is linked to an old EA account that I no longer have access to because I lost access to the email tied to it.
I want to unlink the old EA account from my Xbox so I can link my new EA account instead.
Please help me with this, because your system just sends me to info pages and I can't fix it myself.
Thanks for your help.
I understand that you're having some issues with the email address associated with your account.
We cannot rectify this here on the forums. However, our support team is ready to assist you with this matter.
To change your old email, the team will need to complete additional account verification. Even if you can't access your account or email, you can still submit your case on our website. For guidance, refer to this article.
