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Anonymous's avatar
Anonymous
12 years ago
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Spore - This code has already been used

Hi

I bought Spore back when it was released and i would like to add it to my online catalog. The problem that i am having is that when i redeem the code i get a message saying that the code has already been used.

What can i do to resolve this?

spore
  • xpeachsweettea's avatar
    xpeachsweettea
    9 years ago

    For anyone who still has this issue and is googling to find a response:

    I went and used the EA Chat Advisor thing. I had to use Internet Explorer/Microsoft Edge in order for it to work, but I told the advisor that I owned the discs and had the codes for both (Spore and GA) and they added them to the account for me.

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  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hello Anielixa,

    this thread is already quite old, so I will close it in accordance with our rule regarding necroposting.

    If your issue persists, or you have a new problem, please open a new thread.

    Thank you!

    /closed 

  • Anielixa's avatar
    Anielixa
    Newcomer
    2 months ago

    they did nothing .just said that its on other account

  • ngmoviedo's avatar
    ngmoviedo
    3 years ago

    I've been having the exact same problem. They tell me the codes have already been registered... with my actual email account. The same I use in Origin. It would seem like a simple problem, but it seems like it exceeds their abilities. As always, I've been told to contact the retailer. I bought the games on launch and the reatailer doesn't even exist any more. And even if it did, what would it have to do with it? Lazy excuses to avoid admiting incompetence.

    I just wanted a bit of nostalgia loging in to the Spore servers after so many years, and I ended up fighting with support. Well, guess I'll try again sometime.

  • awakenneko's avatar
    awakenneko
    3 years ago

    Sadly they cut me out after a second time of showing evidence, apparantly the screenshots were still invalid which is confusing, since the screenshot was the in the same section in steam as shown in examples. I no longer have an option to contact live chat.  

  • arnold197897's avatar
    arnold197897
    4 years ago

    But, I've tried doing this like 4-5 times now. Each time they say to contact the retailer. Do I call up Walmart and be like, "Hey remember me? I bought a product ten years ago and the product code isn't working" ? An EA game advisor can't do anything to help anyone. You must have gotten extremely lucky to be able to actually get your problem solved.

  • xpeachsweettea's avatar
    xpeachsweettea
    5 years ago

    Since I had mine added through EA Chat, that's the only solution I know of. Maybe contact the live chat and let them know your situation. 

  • cowsandmonkeys's avatar
    cowsandmonkeys
    5 years ago
    @xpeachsweettea Hi! I tried that, however the game had already been in my origin client... I tried opening it on my 2008 mac ( IT'S SO OLD) and it says that the key has already been used. What should I do?? I've been trying to find out for a year now.
  • Floobiddy2002's avatar
    Floobiddy2002
    5 years ago

    Same here man have already been in live chat 2 times and filled in 2 forms. I have the boxes of the main game and both expansions and all their codes, i even send them pictures. Still can't play the game I own. they continuously put my cases on resolved and they distance themselves from the problem which is a real shame and put the blame in my shoes by trying to recover an account i never had. So essentially i'm chasing ghosts

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