Spore Account Creation or Login Issues FAQ
Please make sure that you have created an account through Spore correctly. If you have created an account, you may encounter one of the error messages listed below. Click on the error message that yo...
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I'm getting the same error message: "There was an error connecting to the spore servers. Your computer might be offline or your internet connection may be having problems. Check your connection or visit Spore.com for additional assistance or server status" every time I try to log on in game, but I can log onto spore.com just fine. I've already opened the ports listed in this thread, any ideas?
Hi @Wilosaur,
Delete the prop.file, may help this already!
To fix this issue, try browsing to the Spore folder and remove the login.prop file by following the instructions below:
- Double-click on My Computer.
- Double-click on the C: drive.
- Double-click on Users.
- Double-click on your User Name.
- Double-click on AppData.
- Note: The AppData folder may be hidden. To unhide it, go to the Control Panel and click on Folder Options, then on View. Check the box beside Show hidden files, folders and drives. Then click Apply and OK.
- Open the Roaming folder
- Double-click on Spore.
- Then double-click on Preferences.
- This folder should contain the login.prop file. Right-click and delete this file and restart Spore.
http://help.ea.com/en/article/account-creation-or-login-issues/#1
\Liz
That didn't work for me. Any other ideas? Same error message "problem with your internet connection"
what if we are using the seam version, and connected it to origin?it gives me the could not connect to servers, i got both regular and galactic adventures
Hi @Fatter5uperior,
This question can be answered only a game advisor.
You can try it on Live Chat, email, phone or call-back
http://answers.ea.com/t5/Answer-HQ/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/21612811. Click the following link: https://help.ea.com/en/spore/spore/
2. Make sure you are logged in with your Origin ID
3. Choose your country (take a look right side upper navigation groin)
4. Press the orange button below right side "Contact us"
5. Follow the stepsCheers
Liz
