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Anonymous
10 years ago

Spore crashes when entering planet with Grox encounter

Hi,

I'm currently having an issue with Spore crashing when entering the atmosphere of one specific planet.  I receive a message saying a Grox probe with a signal jammer has invaded an ally's planet.  So I travel there and I can enter the star system just fine, but when I go to enter the planet's atmosphere the game crashes.  Every single time.  It seems to have a problem loading something related to that Grox event.  I can enter all other planets just fine and have had no other issues with the game.

I am currently running it on a

Dell Inspiron 7520

Windows 10 (up to date)

Intel HD Graphics 4000/ AMD Radeon HD 7730M switchable graphics (it runs on the Radeon card)

 - ALL DRIVERS ARE UP TO DATE - 

I have tried uninstalling and reinstalling the game completely, disabling UAC, tried different graphics settings, running as administrator, and under compatibility mode for both Windows Vista SP 2 and Windows 8.  Nothing works and the event occurs the exact same way every time regardless of what I try.

I'll attach the exception files it spit out in case they're useful.  Any help with this would really be appreciated.  Thank you!

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