Spore crashes when entering planet with Grox encounter
Hi,
I'm currently having an issue with Spore crashing when entering the atmosphere of one specific planet. I receive a message saying a Grox probe with a signal jammer has invaded an ally's planet. So I travel there and I can enter the star system just fine, but when I go to enter the planet's atmosphere the game crashes. Every single time. It seems to have a problem loading something related to that Grox event. I can enter all other planets just fine and have had no other issues with the game.
I am currently running it on a
Dell Inspiron 7520
Windows 10 (up to date)
Intel HD Graphics 4000/ AMD Radeon HD 7730M switchable graphics (it runs on the Radeon card)
- ALL DRIVERS ARE UP TO DATE -
I have tried uninstalling and reinstalling the game completely, disabling UAC, tried different graphics settings, running as administrator, and under compatibility mode for both Windows Vista SP 2 and Windows 8. Nothing works and the event occurs the exact same way every time regardless of what I try.
I'll attach the exception files it spit out in case they're useful. Any help with this would really be appreciated. Thank you!