Forum Discussion
EA_Barry
Community Manager
3 years agoPlease make contact with an EA Game Advisor for assistance.
Click the following link to get started: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
Thanks.
- 2 years ago
I have the same issue and I have already provided proof of my purchase and the CD-Key.
But it seems to have been "redeemed" although I have not redeemed it.
Currently I have an open case, which doesn't recognise my proof of purchase even though I have followed the steps of the guideline.
Here is the guideline.
About Other EA Games
Join other players in celebrating classic EA games. Loyal Dungeon Keeper or Theme Park player? You're in the right place.6,121 PostsLatest Activity: 49 minutes ago
Recent Discussions
- 49 minutes ago
- 4 hours ago
- 4 hours ago
- 8 hours ago