Forum Discussion
EA_cuervo
Community Manager
1 month agoHey there, I’m sorry you’re having trouble activating Spore.
The error message suggests that the game code has already been redeemed on an EA Account. It may have been used on a different account that you no longer remember, or it may already be linked to your current account but not appearing in your EA app Library due to an entitlement issue.
EA Help should be able to check which account the code is linked to and investigate whether there is a problem with the game entitlement. I recommend contacting them directly for further assistance.
I hope this helps.