Hey all, The Spore.com website has been taken offline for maintenance, access to the site including Sporepedia will be unavailable during this time. Spore will remain playable offline until the maintenance is complete. We aim to have the service back online as soon as possible. Apologies for the inconvenience.Update: Maintenance has concluded at this time and online functionality has been restored. If you are still experiencing issues with Spore/Sporepedia please contact us at https://help.ea.com/en/help/faq/using-ea-help/

Hello! Since Wednesday I can't access both Spore.com and the online services in the game. Is anyone also facing this issue? I used to access the MySpore page and Sporepedia normally until then.

I emailed someone at Maxis yesterday, they're no longer on the team that maintains Spore servers, but that team has been notified. Seems like they're doing some work now.For Spore, the website is actually running directly on the same server used for the game's online features, so if one goes down, everything goes down. Yesterday they switched www.spore.com to point to a temporary server that just shows a maintenance page, instead of the currently-offline game server.Unsure if this was planned maintenance or a glitch. Apparently there was some maintenance related to Spore and Sims 3 servers, so this might've been part of it, but not completely sure. If I hear back anything further from Maxis I will post it here.

Hello, @arthrfrts I can't connect to them either. I hope EA shut them down just for some maintanence.

Looks like it's partially back up, although it seems work is still ongoing, as I am getting slow load times and 504 Gateway Time-out errorsHopefully it's fully back up soonUntil then, you will probably still see errors logging into the game, and accessing the website or API, so just give it some more time

Seems like they are moving servers to a new datacentre (it's now being hosted in AWS) which is a much more involved operation than standard maintenance.Good news is that from earlier today, we can see it was at least running briefly, so I'd guess the bulk of the migration is done, at this point it's probably more a matter of fixing any issues and getting it fully up to expected performance (again, just guessing, I don't know the specifics).Could still be a bit longer though - even though it's not a change visible to players, this kind of operation has a lot going on behind the scenes.

Spore Maintenance - August 2023 | EA Forums

19 Replies

arthrfrts
Seasoned Hotshot
2 years ago
Hello! Since Wednesday I can't access both Spore.com and the online services in the game. Is anyone also facing this issue? I used to access the MySpore page and Sporepedia normally until then.
AlexTime1
2 years ago
Hello, @arthrfrts
I can't connect to them either. I hope EA shut them down just for some maintanence.
xalbrus
2 years ago
The webpage reads as maintenance I've not been able to find any official response on the topic.
Sharples65
2 years ago
@EA_Barry
The website & logging into the client is down.
I will e-mail EA Support on Monday and try live chat if it's available
AlexTime1
2 years ago
Right now, if you try to browse spore.com, it will return the next message: "We're doing some scheduled maintenance. Spore.com will be back soon!"
So my guess was correct)
Sharples65
2 years ago
That's not what I get. I get the message "This site cannot be reached. Spore.com took too long to respond."
Kyle_Necrowolf
Seasoned Veteran
2 years ago
I emailed someone at Maxis yesterday, they're no longer on the team that maintains Spore servers, but that team has been notified. Seems like they're doing some work now.
For Spore, the website is actually running directly on the same server used for the game's online features, so if one goes down, everything goes down. Yesterday they switched www.spore.com to point to a temporary server that just shows a maintenance page, instead of the currently-offline game server.
Unsure if this was planned maintenance or a glitch. Apparently there was some maintenance related to Spore and Sims 3 servers, so this might've been part of it, but not completely sure. If I hear back anything further from Maxis I will post it here.
Bayloof
2 years ago
any word on if the servers have come back online yet? i tried to login to play tonight and nothing responds : (
SiriusNoctis
2 years ago
How log will Maintenance last?
arthrfrts
Seasoned Hotshot
2 years ago
Spore.com is already up around here! The Spore API as well, I guess it's back!