So i have same issue and 2 games on steam and EA. But issue isn´t in a game, its cuz spore.com literally dead. We cant made new account to spore.com "data library". I mean if your new and bought a game just now even on EA, you cant log in cuz spore.com dont have "servers" "connections" idk. If they open again spore.com functionality with KEY linking (you can get game key if you have it on EA app) then it will work. Or if they made some patch to game (yea right 2008 so never) so not even sayng.
Upd. Or if support managers can made changes into this spore.com database and make it directly, but aint believe that...
