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mikemaxon1013's avatar
mikemaxon1013
Seasoned Newcomer
1 year ago

Technical Support for Bejeweled Blitz.

I can't get Bejeweled Blitz to load properly on 2 different laptops.  That leads me to believe it's a technical problem with the game.  I can't find an easy way to get technical support from EA.

 

2 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hey there, 

    Can you please let us know what is happening when trying to launch the game? If possible, please share a screenshot of the error message that you see.

  • mikemaxon1013's avatar
    mikemaxon1013
    Seasoned Newcomer
    1 year ago

    I don't know how to get a screen shot.  No error message shows.  The game just doesn't load properly.  To go to next game, you have to reload the whole game.  If you get a "bonus" in Keytone  like extra coins, the only way to get it credited is to reload the game and then check Items.  This is the same on 2 different laptops, so I'm reasonably sure it's a problem with the game software.  How do I get EA to go into my gameplay and check it out?

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