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5df7981642b69323's avatar
5df7981642b69323
Rising Rookie
7 months ago

Two of my Rare Gems won't load. Saying unavailable

Since they're not loading I can't use them. I keep accruing them but can't use them. I've been playing this game Bejeweled Blitz for maybe 15 years and have never had anything like this happen. It's ...
bug
7492yl6geiee's avatar
7492yl6geiee
New Novice
7 months ago

I'm having the same issue. I chatted with someone from support a few days ago and they told me to try it through a PC and see if that worked, and if it did then to uninstall and reinstall on my phone. 

Well,  the gems do work on a PC, but uninstalling and reinstalling on my phone hasn't done anything. Now it's saying my Hutcrackers are maxed out, and I can't use them or the Fanzanite still. 

They closed my case out saying it's resolved, and I can't figure out a way to talk to a person again. 

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