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aliisrafilaktas's avatar
aliisrafilaktas
Seasoned Newcomer
8 months ago

WHEREE SUPPORTTTT??

you have a really ridiculous system. i've been trying to solve a problem for 3 days. But you are not supporting in any way.

30 seconds after opening the game, the game turns itself off. AND THERE IS NO ERROR CODE.

What are you waiting for to solve the problem? There is a problem with every version of you.

6 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Hi there, 

    I'm sorry to hear you're having problems with your game. Could you please let us know which game you're referring to and which steps you've tried so far?

  • Fifa 2025 , 

    It's really sad to have this problem at EA. I want you to solve this problem urgently.

  • ''some features have been disabled because the ea app was launched by another application.''

    i'm getting this error. 

    and I bought the game from steam.

    The problem is, when I activate the game with online mode, it shuts down after 1 minute.

     

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Thanks for the clarification. Are you trying to launch the game directly from Steam or from the EA app? Also, have you tried any troubleshooting steps so far?

  • I've tried everything. I've tried everything. but I failed. i'm opening the game via steam. but I'm having the same problem when I log in through the ea app as well.

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Can you please list the steps you've tried so far so we don't ask you to try the same steps again.

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