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Having these details will be helpful for us when we pass the reports along for review. \n\n D...","body@stringLength":"2046","rawBody":"

Hi everyone,

\n\n

If you're running into server issues please read through this information before posting. Having these details will be helpful for us when we pass the reports along for review.

\n\n

DO THIS BEFORE POSTING

\n\n

Check your own devices and/or internet connection first, restart your router etc.
Check if Steam, PlayStation Network or Xbox Live are down.
Check @EAHelp and/or @EASPORTSRally on Twitter to see if the Codemasters servers are down for maintenance.

\n\n

HOW TO REPORT AN ISSUE

\n\n

Copy this and use it as a template (delete/replace whatever you don't need):

\n\n

Platform: Steam / PlayStation / Xbox
Country: x
Place where error was encountered: Events / Clubs / Time Trial
Kind of error: \"Server refused connection attempt\" / \"Error code ending in 55-58\"

Post the information above in this thread and we'll pass it along for a look.

Note: If you're on Windows 7 and you're getting an error that ends in 55-58 try updating your security settings.

","kudosSumWeight":1,"postTime":"2022-06-17T14:35:10.798+01:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:dirt 5","text":"dirt 5","time":"2022-06-16T15:39:42.740+01:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:7229878_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":19594},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:7229878":{"__typename":"Conversation","id":"conversation:7229878","solved":true,"topic":{"__ref":"ForumTopicMessage:message:7229878"},"lastPostingActivityTime":"2025-01-23T11:07:43.992Z","lastPostTime":"2025-01-23T11:07:43.992Z","unreadReplyCount":161,"isSubscribed":false},"ModerationData:moderation_data:7229878":{"__typename":"ModerationData","id":"moderation_data:7229878","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:7229878_1":{"__typename":"Revision","id":"revision:7229878_1","lastEditTime":"2022-06-17T14:35:10.798+01:00"},"AcceptedSolutionMessage:message:7229927":{"__typename":"AcceptedSolutionMessage","id":"message:7229927","conversation":{"__ref":"Conversation:conversation:7229878"},"author":{"__ref":"User:user:40"},"revisionNum":1,"uid":7229927,"depth":10,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:other-ea-racing-games-en"},"parent":{"__ref":"ForumReplyMessage:message:7229926"},"subject":"Re: DiRT Rally 2.0 - In-Game Server Connectivity","moderationData":{"__ref":"ModerationData:moderation_data:7229927"},"body":"

@everyone @5u54 @illuwe @taaviriisenberg @EXR_SpeedSensei @Player_n1d4uh1n @DarcseeD

\n\n

Can any affected player from Estonia whos is using Elisa as their ISP and is willing to assist with a small technical task please send me a DM here on AHQ including the keyword \"Elisa\".

\n\n

This will greatly help us in investigating this issue.

\n\n

Thank you.

\n\n

*marked as solution for visibility purposes only

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"238","postTime":"2023-02-15T11:46:59.915Z","lastPublishTime":"2023-02-15T11:46:59.915Z","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":21402},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:more-ea-games-en/category:ea-forums-en/community:tghpe58374board:other-ea-racing-games-en/message:7229878/message:7229927","readOnly":false,"editFrozen":false,"body@stringLength":"1144","rawBody":"

@everyone @5u54 @illuwe @taaviriisenberg @EXR_SpeedSensei @Player_n1d4uh1n @DarcseeD

\n\n

Can any affected player from Estonia whos is using Elisa as their ISP and is willing to assist with a small technical task please send me a DM here on AHQ including the keyword \"Elisa\".

\n\n

This will greatly help us in investigating this issue.

\n\n

Thank you.

\n\n

*marked as solution for visibility purposes only

\n\n","kudosSumWeight":60,"repliesCount":16,"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:7229927_1"},"latestVersion":null,"visibilityScope":"PUBLIC","messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"descendants":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwyNXwzOToxfGludCw3MjI5OTI4LDcyMjk5Mjg","node":{"__ref":"ForumReplyMessage:message:7229928"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwyNXwzOToxfGludCw3MjI5OTI4LDcyMjk5Mjk","node":{"__ref":"ForumReplyMessage:message:7229929"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwyNXwzOToxfGludCw3MjI5OTI4LDcyMjk5MzA","node":{"__ref":"ForumReplyMessage:message:7229930"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwyNXwzOToxfGludCw3MjI5OTI4LDcyMjk5MzE","node":{"__ref":"ForumReplyMessage:message:7229931"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwyNXwzOToxfGludCw3MjI5OTI4LDcyMjk5MzI","node":{"__ref":"ForumReplyMessage:message:7229932"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwyNXwzOToxfGludCw3MjI5OTI4LDcyMjk5MzM","node":{"__ref":"ForumReplyMessage:message:7229933"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwyNXwzOToxfGludCw3MjI5OTI4LDcyMjk5MzQ","node":{"__ref":"ForumReplyMessage:message:7229934"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwyNXwzOToxfGludCw3MjI5OTI4LDcyMjk5MzU","node":{"__ref":"ForumReplyMessage:message:7229935"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwyNXwzOToxfGludCw3MjI5OTI4LDcyMjk5MzY","node":{"__ref":"ForumReplyMessage:message:7229936"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwyNXwzOToxfGludCw3MjI5OTI4LDcyMjk5Mzc","node":{"__ref":"ForumReplyMessage:message:7229937"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwyNXwzOToxfGludCw3MjI5OTI4LDcyMjk5Mzg","node":{"__ref":"ForumReplyMessage:message:7229938"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwyNXwzOToxfGludCw3MjI5OTI4LDcyMjk5Mzk","node":{"__ref":"ForumReplyMessage:message:7229939"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwyNXwzOToxfGludCw3MjI5OTI4LDcyMjk5NDA","node":{"__ref":"ForumReplyMessage:message:7229940"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwyNXwzOToxfGludCw3MjI5OTI4LDcyMjk5NDU","node":{"__ref":"ForumReplyMessage:message:7229945"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwyNXwzOToxfGludCw3MjI5OTI4LDcyMjk5NDY","node":{"__ref":"ForumReplyMessage:message:7229946"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwyNXwzOToxfGludCw3MjI5OTI4LDcyMjk5NTc","node":{"__ref":"ForumReplyMessage:message:7229957"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1740553298035":{"__typename":"CachedAsset","id":"theme:customTheme1-1740553298035","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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@illuwe wrote:
@PJTierneyCM @EA_Kent
Platform: Steam
Country: Estonia
Place where error was encountered: Events
Kind of error: \"Connection failed. The server is not available.\"

Same here. I've been waiting since November.

When I contacted Elisa, I got a support person that couldn't help me, but wanted to forward me to a pay by the minute IT support, which I declined.

","body@stringLength":"926","rawBody":"

@illuwe wrote:
@PJTierneyCM @EA_Kent
Platform: Steam
Country: Estonia
Place where error was encountered: Events
Kind of error: \"Connection failed. The server is not available.\"

Same here. I've been waiting since November.

When I contacted Elisa, I got a support person that couldn't help me, but wanted to forward me to a pay by the minute IT support, which I declined.

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I can access the website too, but in-game I cannot upload my time trials at all. I am using Elisa as my network provider aswell.

","body@stringLength":"135","rawBody":"

I can access the website too, but in-game I cannot upload my time trials at all. I am using Elisa as my network provider aswell.

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We've reached out to Elisa to see what the issue is and if it can be resolved; when I get more info I'll post here.

","body@stringLength":"122","rawBody":"

We've reached out to Elisa to see what the issue is and if it can be resolved; when I get more info I'll post here.

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@PJTierneyCM @EA_Kent

Platform: Steam
Country: Estonia
Place where error was encountered: Events
Kind of error: \"Connection failed. The server is not available.\"

Any updates on this issue? It's been a month with no update at all. I can't play either Dirt Rally 2.0 or F1 22 because of this. I also reached out to Elisa and they asked for specific IP addresses the game is trying to reach so they can check them. I've also found out if I continuously try to retry connection eventually some info will get through and I can access my garage etc, but that's about it, I can't actually play still.

If you don't want to post the IP addresses the game is trying to reach here, then please reach out to Elisa yourself and fix this issue with them. Your games are literally unplayable for many Estonians right now.

","body@stringLength":"1203","rawBody":"

@PJTierneyCM @EA_Kent

Platform: Steam
Country: Estonia
Place where error was encountered: Events
Kind of error: \"Connection failed. The server is not available.\"

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DiRT Rally 2.0 - In-Game Server Connectivity","moderationData":{"__ref":"ModerationData:moderation_data:7229928"},"body":"

Hello to all Elisa ISP guys here!

Strangely enough I have had in-game server connection for 5 days straight now, without any delays or interruptions.

Does anyone else have server connection with Elisa ISP right now?

EDIT. Also thats true what illuwe says. Some information goes through. When I have server issues, then sometimes I see my credits in-game on top right corner and sometimes its zero.

Still not working with Elisa.

And yes after many failed connection attempts some information comes through: team members, garage and credits.

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I just checked it does not work, on the tenth attempt it showed the number of credits.

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No connection for me. Sometimes it shows the credits, but nothing else. Maybe you have to change ports or open them?

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Same problem with me here.

Country: Estonia

ISP: Elisa

Problem: Joining event in \"My Team\", \"Connection Failed\", code 3b2b5e65f200a4d-38d49f7a-3c-58

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Having the same exact problem with F1 2021. Cant connect to online and getting a error message. Worked when I used hotspot.

UPDATE: All EA games thru Steam cant connect to online. Works fine thru Xbox pass.

Platform: Steam
Country: Estonia
Place where error was encountered: Career events
Kind of error: Connection failed. The server is not available... / Error code: 3ae154c5-3c-58

Service provider Elisa

Not working since November. What's the status of troubleshooting with Elisa?

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Elisa

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Just a reminder that the connectivity issue is still not resolved.

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Hey! I was trying to play Dirt Rally 2.0 again today after taking some time off, but when I opened it I couldn't connect to the servers. After searching the internet for a while I found this post. Weirdly enough I live in Estonia and my ISP is Elisa so I thought I would send you a DM because I really want to play the game again. Here are the details as usual:

Platform: Steam
Country: Estonia, Elisa
Place where error was encountered: while loading the game, my team
Kind of error: \"The server is not available. Please try again later. Error Code: e4669c75-3c-58\"; after second try Error Code: 3ae154c5-55-58

I have contacted Elisa technical support and they told its the first time they hear about this problem. They told they will be looking into it and will contact me later.

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@Surmahirm wrote:
I have contacted Elisa technical support and they told its the first time they hear about this problem. They told they will be looking into it and will contact me later.

Interesting that they would say that, after many users have contacted them, EA included and they've stated that they are aware of the issue and working on it.

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Hi, is there any improvements regarding Elisa ISP topic ?

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The ip what game is trying to communicate with is 94.75.196.235 but fails with the error. When looking at the communication with wireshark i can see that actually there is connection made with the server and some data is exchanged but then it randomly disconnects and then cant connect again. After while it connects again etc.

Platform: Steam
Country: Lithuania
Place where error was encountered: Events
Kind of error: Server refused connection attempt
\"Error code ending in 55-58\" e4669c75-58-58

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