Forum Discussion
This is really sad Kriss. I don't understand how Ea can call themselves a company treating their customers like this
Hey there,
Thank you for your report. I have escalated this to the team and they are aware of the issue. As soon as I have more info I will keep you updated.
-Groguet
- 1 year ago
Thank you for the update Groguet. If you have any update or news, please don’t hesitate to post it here.
It helps us manage the expectations, and take away a bit of the frustration of logging in hoping for it to work.
Kind regards,
Lorenz
- EA_Groguet1 year ago
Community Manager
Hey there,
The game team is investigating this issue and they might need more info to check this issue.
- Is the whole game unplayable or just the online modes?
- On which platforms are you playing?
-Groguet
- 1 year agoHi Groguet,
Yes the whole game is unplayable. There are some exceptions of people getting into main menu but being kicked out again after one public race (on their own because all the others can’t get into the main menu)
It occurs after all the intro music etc. when you have to press x to continue into main menu. It errors out. Not at my playstation atm but we do select report error. It’s the same error code every time. It’s all simular as the time end of last year when the game was not working.
We are all playing on playstation so not aware if pc can play. But all playstation players can’t play or open the game.
Hope thats enough time info. Let me know if you need more.
Thanks for looking into it.
Kind regards,
Lorenz
- 1 year ago
Hi Groguet,
Can we please get an update on the status? We are now about a week without being able to play our game..
- Was the extra information I supplied enough to go ahead and fix this? Is more needed?
- Have they now been able to identify the problem?
- If so, how long do they expect to need to solve the issue? (What is the end of the sprint in which a solution is expected to be delivered?)
Please update us. Thanks in advance,Best regards,
Lorenz
- 1 year ago
As EA had to fix this exact same issue back in November last year...then surely this time they know what they are looking for and it can be sorted quicker this time?! Please?
BTW - Hi guys. I recognise a lot of you from the online leaderboards. I'm new on here today, but just to say, you're awesome competition in the game. 8¬)
- 1 year ago
Thanks my guy, what's your name on DIRT 5?
- 1 year ago
When is dort 5 going to be fixed I cannot play
- 1 year ago
I believe its more promising to open new threads daily instead of reply here lets try that all