I have the same problem with GOTY on Xbox. 100% of the game achievements now unobtainable due to this, cause Kit Car achievements can't be unlocked. Funny thing that if you try to join online race then you'll see icon badge with D4+ and in My Team mode it shows default badge. Definitely problem on EA end like it was with Autolog in NFS The Run. Maybe certificates ended and that is why server can't recognize that all content is unlocked?
*tried everything, reset all, reset racenet, make new racenet account, check if Xbox linked, reinstall it multiple times.
Having the exact same issue. I have also tried everything. Someone suggested installing all the DLC individually which I started doing and it didn't work so I didn't bother installing the last 40 packs individually as it's a waste of time. I also think it has to do with the certificates. Opened multiple tickets and still haven't gotten a response back. I think if enough of us message the higher ups at codemasters we have a better chance at getting this resolved, only community manager I'm aware of is @PJTierneyCM who I've already messaged. I still have a small amount of hope for this to get fixed before the game is inevitably de listed from the store lol
@Shaadum59 oh absolutely let’s see if we can get the community together and get this on their radar for them to fix it once and for all. I’ll just keep opening tickets, I’ve tagged the community managers on Reddit as well
Got a response from PJ Tierney on Reddit saying it's at least been passed on to them team, but no response from them as of yet. @EA_Groguet can you pass this along as well?
Community Manager
@TrandoshanBossk wrote:
Got a response from PJ Tierney on Reddit saying it's at least been passed on to them team, but no response from them as of yet. @EA_Groguet can you pass this along as well?
Hey there,
Definitely this has been passed and it is currently being investigated and checked. As soon as I have more info I will update you in this thread.
-Groguet
At least we are getting somewhere, EA support have been useless, responded with contact PSN even though I said it's Xbox then reply with we understand you want to deactivate your account. Not impressed with the quality of service I received
I haven't had too much success with the EA Support email tickets either, lots of back and forth so far without a resolution. At least Codemasters knows about the issue now though and bare minimum we should have a response and some sort of work around relatively soon I hope. I think as long as we keep updating this thread and making it heard it'll work out in the end
Here's the clear answer I got from EA (ticket from about two weeks ago) : (screen joined)
That's so frustrating, basically just a middle finger to anyone who bought the game instead of trying to fix it. I'll post here if I get the same "resolution" from them. My PC can barely run Windows XP pinball so buying this on steam is impossible lol I still believe this is on codemasters end with how racenet recognizes the DLC. Idk maybe I have too much false hope
Yea and because of how old the game is Ms won't give a refund, might be time for someone to take responsibility and fix the bug
Community Manager
@SargeCassidy wrote:
@EA_Groguet From what PJ Tierney said, this might be the same issue that's been plaguing the Windows Microsoft Store release of the game for a few years already. If it is, then a fix would be on Microsoft's side, because the Windows version was confirmed to be a missing/broken entitlement check.
Hey there,
I saw that too. I didn't want to bring any updates as my information is not 100% sure, but it looks like it might have been an issue with the store. The team keeps checking on that and as soon as I know something else I will let you know.
-Groguet
Thank you for your follow-up.
Now that the problem seems to have spread to the console version, is there any chance that a resolution will be proposed for both versions (Xbox console & Microsoft store PC)?
Can you by request change value in database and give access to the content for those accounts?
Thanks for the response and keeping us updated, I think we're all just anxious to play the content we all payed for. Here's a few other people with the same issue from reddit, just so all the known issue info is in the same place https://www.reddit.com/r/EASPORTSWRC/comments/1ew33y6/dirt_rally_20_goty_dlc_broken/
Any updates before the week ends? Would hate for this thread/issue to get lost in the forums ☹️
Doubt they will fix it tbh
Another week goes by, and I still feel like pissing into a violin.
Information transmitted, nothing new to announce.
Game over until the next wave of disgruntled players, who will probably be swept under the carpet again in time 🤐
Classic EA. Never forget them The Run with something similar. A lot of great games were graved.
Still I hope that Codemasters will include into this
I'm just glad action is finally being taken here.
I did say that I'm a firm believer of "Make yourself loud enough and it will get resolved."
Looking forward to the resolution on this, guys 😉
Yes, another week of the same. Still have my fingers crossed but losing hope at the same time. Either way, I guess we can keep this thread updated so it's at least at the top of the forums so anyone thinking about buying the game can be warned that the DLC doesn't work as intended
I personally left 1 star review at Xbox store to beware others. Hope it will help. And will not change while it will not be fixed.
I really can't understand. Why there is no Xbox representative here if it is on their side as it was said before? Why it is So hard to change in database with some papers as fast fix while the normal one will not be ready? Why, at the end, not make all these free until it will be fixed to work as intended (I mean dlc content, not the game itself)? In the end it is 5 year old game, great, without straight successor with this bug. Make it free for god sake
I did the same on the xbox store. And yeah the game is 5 years old, but it really baffles me that in this day and age a 5 years old game is treated like an old things not worth fixing. I still can play Colin McRae Rally 2004 as intended and it’s a 20 years old game
It is absurd to me that since the game is 5 years old, it's at the "end of it's life cycle" ridiculous because the content is still being sold as usual. If this was Forza Horizon and it had been delisted I totally get it, but to know it's being worked on and will probably be swept under the rug is just discouraging. Hoping we at least get a straight answer from them of what the issue is and some work around or something
Any news?
