Community Manager
@TrandoshanBossk wrote:
Got a response from PJ Tierney on Reddit saying it's at least been passed on to them team, but no response from them as of yet. @EA_Groguet can you pass this along as well?
Hey there,
Definitely this has been passed and it is currently being investigated and checked. As soon as I have more info I will update you in this thread.
-Groguet
At least we are getting somewhere, EA support have been useless, responded with contact PSN even though I said it's Xbox then reply with we understand you want to deactivate your account. Not impressed with the quality of service I received
I haven't had too much success with the EA Support email tickets either, lots of back and forth so far without a resolution. At least Codemasters knows about the issue now though and bare minimum we should have a response and some sort of work around relatively soon I hope. I think as long as we keep updating this thread and making it heard it'll work out in the end
Here's the clear answer I got from EA (ticket from about two weeks ago) : (screen joined)
That's so frustrating, basically just a middle finger to anyone who bought the game instead of trying to fix it. I'll post here if I get the same "resolution" from them. My PC can barely run Windows XP pinball so buying this on steam is impossible lol I still believe this is on codemasters end with how racenet recognizes the DLC. Idk maybe I have too much false hope
Yea and because of how old the game is Ms won't give a refund, might be time for someone to take responsibility and fix the bug
