Need for speed rivals no access

i buyed this game back on the day on steam in 2022 and i have now no access to it even tho i have the game on steam. EA has no side on the app i dont have access i have other games i can play them fine but this one i cant for some reson i have tryed everything from file verifction reset the app, steam, clear cacha so i dont know what to do at this point