Forum Discussion
I don't understand why we've only gotten 1 update a couple of days ago. This is all so frustrating
Hello! My goodness why treat us this way? This sucks
- 2 years ago
We're waiting
⏰⏰⏰⏰⏰⏰⏰
- 2 years ago
TBF they probably aren't working on the weekends.
Still, I don't understand how they release an update that makes it so the game doesn't even boot. Someone should be grilled out for that gaffe.
And I definitely don't appreciate being told I'm entitled for expecting the 4th purchase of the same game (across diff platforms) to work.
If they want to show good faith, I expect some form of communication Monday, or frankly I might just have PlayStation refund my purchase until they fix it.
- 2 years ago
To be fair? 😂 Yeah right
- EA_Groguet2 years ago
Community Manager
Hey there,
I still have no news on this, but as soon as something gets my way I will update you.
-Groguet
- 2 years ago
Thank you
- 2 years ago
Guess we ought to cue the Jeopardy music
- 2 years ago@MISSION_mano Still not works for me.
- 2 years ago
Hey, I am having the same issue as well, game crashes right at the loading screen. Please help! I love playing dirt with my younger brothers and now we don't have any other racing game to compete with each other. Please help us, it would be of great service. Thank you!
PS: I'm playing on the PS5 with the PS4 version. Game is installed on my external hard drive. It has been working in the past but just recently stopped.
- 2 years ago@MISSION_mano Did it finally work out for you? If so, how?
- 2 years ago
So glad I wasted money on Year 1 pass 5 mins ago just to load a broken game.
- 2 years ago
I completely understand your frustration. I had a similar experience with the game, and it's disheartening when you invest in something like the Year 1 pass only to encounter issues. The pain is indeed real, and it's reassuring to know that others share the same sentiment. Let's hope the developers are actively addressing these issues and working on improvements. We deserve a game that lives up to the investment we've made.
- 2 years ago
I’d like a developer to respond why why chat called me entitled when I asked for help on how to get this game to run.
Seriously, I think I’m owned that much. Because how dare I expect games I buy off a store front to work.
I don’t mind giving you guys time to fix this so long as I know you realize that was crazy wrong to call a dedicated customer of your IP.
- 2 years ago
@saturnalpha wrote:I’d like a developer to respond why why chat called me entitled when I asked for help on how to get this game to run.
Seriously, I think I’m owned that much. Because how dare I expect games I buy off a store front to work.
I don’t mind giving you guys time to fix this so long as I know you realize that was crazy wrong to call a dedicated customer of your IP.
Look, we all want this fixed, but the supporter on the other end is clearly not a native speaker and “entitlement” was not the intended wording.
We all want a fix, and hopefully soon, but you gotta let that part go.
- 2 years ago
#1 He made it clear later in the discussion that is very much what he meant, and #2 He has one job.. to talk to customers, help them find solutions and be respectful. If he can't do that, he's failing at the only thing he's paid to do. The rep after him gave me no issues what so ever and was kind and helpful and lead me here. It's not a hard ask.
Back on topic, I really can't believe it's taking so long to get the game functional. We're talking about EA here, they're not exactly some small team by any means. I honestly can't remember any other time I've had a digitally purchased game become literally unloadable like this, especially one that had released years prior with no issues, prior.
- 2 years ago
12 day since not works. Is it not possible that this is an evil business strategy? But even then, there's no way I'll ever buy EA SPORTS™ WRC.
- 2 years ago
Yeah this is embarrassing. How do you not test the game before pushing out an update not know how to fix it within two weeks?
- 2 years ago
STILL NOT WORKING!!!!!! GAME STILL ON SALE ON THE PS STORE ... ROUGH MOVE TO ANYONE THAT ACTUALLY BUYS THE GAME ON THIS DAYS .,.
NOT EVEN A MESSAGE ON THE WEBISTE OF DIRT5 AND EA WEBISTE ONLY HERE SO GUESSING A LOT OF PEOPLE WILL NOT KNOW IF THEY BUY THE GAME.
A GAME THAT DOES NOT WORK ...
ITS A SHAME THAT EA AND CODEMASTERS DONT CARE ABOUT THE DIRT5 COMMUNITY AT ALL .
- 2 years ago
This is my problem. Bought the game yesterday - can't get past the start screen. I had luck loading it on another user profile that isn't connected to PSN. I can't believe this issue has been happening for so long with no fix.
- 2 years ago
This is the only game I like from EA.... and the support for it sucks .....
- 2 years ago
The lack of any meaningful response is alarming. I'm done playing this game with CM. I'm having PS refund my purchase. Screw this.
If CM ever wants to fix the game so it freakin LOADS one day, hit me up. This is embarrassing. - 2 years ago
Guessing I will have to make the same and ask for a refund on the DLC content that I barely used.
Shame on CM and EA. No way you can call this support.
- 10 months ago
Is there any news on this yet because it was running fine for me for a while but then now it keeps crashing when i go to click start
- 10 months ago
Same issue seems back again..
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