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I have the same problem for 5 weeks now and they can’t fix it. They told me to wait till the next update!
Always freezes in the exact same spot as my cloud save loads. I've cleared cache, re-installed and even changed devices. the game only works if I play from scratch with no progress.
I have the same problem for 5 weeks now and they can’t fix it. They told me to wait till the next update!