Forum Discussion

vivwat7111's avatar
3 years ago
Solved

Black login screen EAapp

Hello EA Suppert team, I'm trying to enter the EA app and I get a black login screen and it stays permanently like this. I can not see anything or enter the username or password. It just stays all b...
  • EA_Illium's avatar
    EA_Illium
    3 years ago

    HI @vivwat7111 Can we try the steps shared in the link above?

    From Windows 10 

    If you can’t open the EA app, you can also follow these steps to clear your cache. 

    1. Open the Start menu.
    2. Find EA and click the downward arrow to expand.
    3. Select App Recovery.
    4. A confirmation window will pop up. 
    5. Click Clear Cache.

    Cheers!

About PGA Tour Franchise Discussion

Discuss the latest news and game information around the PGA Tour Franchise in the community forums.3,003 PostsLatest Activity: 15 hours ago