Forum Discussion

TommyGoDoWork's avatar
3 years ago
Solved

Can't buy Points on PC (Steam)

Product: EA SPORTS PGA TOUR
Platform:Steam-PC
Summarize your bug Can't buy points on PC
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to buy points, which leads to Steam purchase.
What happens when the bug occurs? I press authorize purchase to buy points. Then the steam overlay that shows the purchase closes. Then nothing happens. Several times after, something about a 1st party error pops up.
What do you expect to see? Buy points.

Why? It's money.

  • cdmattax's avatar
    cdmattax
    3 years ago
    @TommyGoDoWork Make sure that the "Enable the Steam Overlay while in-game" option is checked within steam for this game. I haven't had the problem you described with this game, but I had to do this for 2K23 PGA Tour in order to purchase in-game stuff for that game. Anyway, give it a try.

8 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @TommyGoDoWork Can we try the following steps first and check if this continues?

    • Run the System File Checker tool then Check for Windows and GPU updates  
    • Check for other applications that may be limiting EA App or Game performance
    • EA App's Cache (Top Left Menu > Help > App Recovery) 
    • Repair/Verify your game based on which client you are launching from
      • EA App - Repair (My Collection > Tile Dots > Repair)
      • EGS - Repair (Library > Tile dots > Manage > Verify)
      • Steam - Verify in your library
  • cdmattax's avatar
    cdmattax
    3 years ago
    @TommyGoDoWork Make sure that the "Enable the Steam Overlay while in-game" option is checked within steam for this game. I haven't had the problem you described with this game, but I had to do this for 2K23 PGA Tour in order to purchase in-game stuff for that game. Anyway, give it a try.
  • Nope, I already had it enabled. I tried reinstalling the game, but still doesn't work. sad.

  • Month later and still no fix for this. Obviously steam overlay is on and files were downloaded properly. Attempted a clean boot with absolutely no other apps or services in the background and same error "Can't connect to 1st party store". Never thought I'd be annoyed by NOT being able to give someone money.  

  • It seems you can enable the in-game overlay in TWO places in Steam. Make sure it is enabled in BOTH places.


    Place 1:
    Steam ---> Settings ---> In Game


    Place 2:
    Right-click the game in the game list and select "Properties..."
    Than enable "Enable the Steam Overlay while in-game" in the "General" section.

    Restart the game and try the in game store again.

  • I think I figured it out? Put about $5 of the total price of purchase in your steam account. I tried to buy $49 of points but wouldn't let me, but had no problem with the one right under that price point. Don't know what the actual problem is, but hopefully this helps. 

About PGA Tour Franchise Discussion

Discuss the latest news and game information around the PGA Tour Franchise in the community forums.2,990 PostsLatest Activity: 2 months ago