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17 Replies
- EA_Aljo3 years ago
Community Manager
Hi there, @johnyuill
Thanks for reaching out. What platform are you playing on?
Ps5, I have deleted the game and re installed same. I have put it into safe mode and cleared cache and rebuilt data base then re installed game just the same. The game starts the goes to the intro were you learn new controls for game but just keeps repeating, doesn't go past this to any menu to actually play the game
- EA_Aljo3 years ago
Community Manager
Thanks for getting back to me. Try deleting the personal saved data for PGA Tour. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System. Locate PGA Tour and delete the saved data.
Delete the game and re install also ?
- EA_Aljo3 years ago
Community Manager
No. Just the personal saved data. Thanks!
Just the same, game started but not going past the same bit
- EA_Aljo3 years ago
Community Manager
There's a thread here with some other suggestions that may help. Try that and let me know what happen s. Thanks!
Thanks had a look and it's just people in the same situation as me no solutions ?
- EA_Aljo3 years ago
Community Manager
Try the accepted solution here. Since the game is already installed, try installing it again and wait until it fully completes before playing.
Will try again but I have deleted the game and re installed about 5 times, cleared the cache rebuild the database. Deleted the saved file for it same
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