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8eb2bc493a64a5d's avatar
8eb2bc493a64a5d
3 years ago
Solved

CE-117773-6 error pga tour

I cant connect to ea servers due to a code that comes up, CE-117773-6,  i had made contact with ea and they said its a psn issue, i contacted psn and they say its ea sports, it only comes on pga tour ,fifa works fine, but what do i do?

ea sports pga tour
technical issues
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    HI @8eb2bc493a64a5d1 Can we try the following steps and check if this message continues?

    • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
    • Verify you signed into your PSN account
    • Check for updates 
    • Restore Licence
    • Try the steps in our Connection and Advance Connection Guides 
    • Open your PS5 NAT Type
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
    • Entering Safe Mode and Rebuild your PS database

5 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    HI @8eb2bc493a64a5d1 Can we try the following steps and check if this message continues?

    • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
    • Verify you signed into your PSN account
    • Check for updates 
    • Restore Licence
    • Try the steps in our Connection and Advance Connection Guides 
    • Open your PS5 NAT Type
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
    • Entering Safe Mode and Rebuild your PS database
  • cgrant2016's avatar
    cgrant2016
    2 years ago

    Can’t play online or private match on ps5 keep on getting something went wrong error ce-117773-6 anyone else have this issue 

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @cgrant2016 Did this happen after getting the recent update?

    When you have a moment can we try the following steps?

    • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
    • Verify you signed into your PSN account
    • Check for updates 
    • Restore Licence
    • Try the steps in our Connection and Advance Connection Guides 
    • Open your PS5 NAT Type
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
    • Entering Safe Mode and Rebuild your PS database

    Thanks!

  • cgrant2016's avatar
    cgrant2016
    2 years ago

    Yes it has only happened since the update yesterday I will try what you have mentioned on here to see if that helps thanks 

  • cgrant2016's avatar
    cgrant2016
    2 years ago

    I restored license and it’s working again thanks for your help 

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