Constant Crashing on X Box Series X
This game has been unplayable since the day I got it on launch day. I assumed you would fix it and stabilise it but it's never happened. I've troubleshooted the suggested ideas, like deleting the l...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Thanks for the additional information, If you are still running into crashing on the XBX can we try the following?
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Persistent Storage
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
- Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart
I tried all of these options yesterday before posting that comment. Ended up requesting a refund for the game.
