Forum Discussion
EA_Illium
EA Staff (Retired)
3 years agoHi @faaatzge Can we try the following steps and check if the message continues?
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- EGS - Repair (Library > Tile dots > Manage > Verify)
- Steam - Verify in your library
- Remove any over-clocking or undervolt settings or software and check if the issue continues.
- Check for other applications that may be limiting EA App or Game performance
- Run the System File Checker tool then Check for Windows and GPU updates
- Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings
- Guide for Troubleshooting Graphics issues
- Install/Repair your VC++ files for PGA Tour
3 years ago
have tried everything but still get the same error from directx
- 3 years ago
I linked my DXdiag
- EA_Illium3 years ago
EA Staff (Retired)
HI @faaatzge To confirm does your system have a power saving/energy saving mode it might be set too.
If not, confirm that the AMD GPU is set to run PGA: AMD Settings and in Windows Settings.
If this continues can you put your machine in a Clean Boot and then launch the PGA Tour?
Thanks!