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EA_Illium
EA Staff (Retired)
3 years ago@formulaic Can you try the steps suggested above and let me know if you continue running into a Direct X error?
3 years ago
@EA_Illium Hi. I had already tried most of those steps upon finding this string. As you can see from my latest posts above my issue now isn't even directx, it's that i can't install the game..stuck at 14% and won't download. And I've tried resetting app and uninstalling game etc multiple times.
- EA_Illium3 years ago
EA Staff (Retired)
@formulaic To confirm this continues in a Clean Boot as well? If so, would it be possible to get a DXDiag?- 3 years ago
Hi. A clean boot is not the issue. I can't even download the game anymore. Stuck at 14% with download error.
- 3 years ago
This is truly flabbergasting. I gave up on trying to get it to download on my PC, so switched to my gaming laptop. Download progress within the Xbox app got to 33% then it paused and then in the EA app it tells me there's a download error at, wait for it, 14%. This is crazy.
- EA_Illium3 years ago
EA Staff (Retired)
HI @formulaic To confirm on your Desktop you get the DirectX error but on your laptop it gives a different error at 14%?
What is the full message you get?
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