Forum Discussion
Product: EA SPORTS PGA TOUR
Platform:Steam-PC
Summarize your bug My game continually crashes with a DirectX issue. My memory is not a problem, so I am not sure why it keeps crashing. This has happened numerous times during Tournaments that I have paid tickets to enter, losing all my progress in the tournament and the tickets I used to pay the entry fee.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? I am not sure what is causing the crash, so I do not know what you can do to replicate the bug.
What happens when the bug occurs? The game will freeze, then a DirectX error message appears. I cannot continue playing and have to alt F4 to close the game.
What do you expect to see? I'm not sure what I expect to see other than the game not crashing all the time.
My game crashes all the time when I try to play. It happens when I am playing a round. The game freezes and then a DirectX error message pops up. This has cost me tournament progress and the tickets I use to pay the entry fee for weekly and monthly tournaments.
- EA_Barry3 years ago
Community Manager
Get either a fresh download of your current video drivers or an update if available.
Install those and then perform a 'clean boot' and retry playing.
Clean Boot: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
Thanks.
- 3 years ago
Same problem here. Installation/refreshing and making sure that latest updates of GPU Driver, Windows etc. didn't fix the problem.IN addition I have tied far more light graphic option, but no results. I'm sure I'm not the only one with this problem. Instead of providing such simple not really helpful suggestion by EA I hope they will acknowledge this issue and come up with a real solution and a patch. Thanks
- 3 years ago
I have this same issue. I was able to temporarily resolve it prior to todays patch by going into the EA App/Settings/Application Settings/Disable In-Game Overlay. It used to occur frequently and upon disabling the overlay, I was able to play over 300 holes without issue. After todays patch (5/16/23), this issue has occurred twice within 20 holes.
Have tried all of the suggestions without success.
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