Forum Discussion
I am getting this error randomly, but often enough that it makes playing the game difficult. Sometimes I can play 36 holes, sometimes it will happen every 4 holes. Unfortunately, it prevents me from playing any ticketed tournaments as very often, I will just crash and lose my tickets.
Actions taken:
- Fresh install
- all drivers checked for updates - current
- cleared EA app cache
- assured windows up to date
- assured all VC++ is up to date
- set settings in windows/nvidia to high performance gpu
- ran system file checker to assure system files weren't corrupt
- verified game files through steam
- attempted to find background programs that could hinder game
- no OC present on system cpu
Any suggestions are welcome. I can play the game, but as you cannot resume tournaments or private matches with friends, it is frustrating to be booted on the 8th hole or 16th hole of a round.
I wanted to confirm if you are still running into DirectX errors?
If so can you try some of the steps other community members have mentioned in this thread and let us know if the issue continues?
- 3 years ago@EA_Illium Hello thank you for checking. I am still getting the errors. I have tried nearly everything I can find in the thread. Additionally to all that above, I have simply tried reducing graphical options in an attempt to blindly eliminate the possible setting causing the issue. Lately, its occurring less, but it occurs so randomly its so hard to know if my actions have had an effect, or if its just happening less.
I don't want to install an older driver as that may effect the operation of other games. - EA_Illium3 years ago
EA Staff (Retired)
@SooupyGaming Are you using a laptop or desktop? Also to confirm do you run anything else when on your PC when trying to play? - 3 years ago
@EA_Illium Desktop. Initially, I had all sorts of stuff open like browser tabs and youtube etc. Since the onset of issues, I now close every possible thing, even any tasks I can in the background, as well as the nvidia recording overlay. Id disable the EA overlay, but I play this game mostly with friends, and I need the EA overlay to be invited into private matches. Furthermore, while definitely not the only cause, the error will immediately occur sometimes when I alt+tab the game. I have multiple monitors, if that has any bearing.
(May 27) I've unfortunately crashed out of my second attempt at the Sim-Seasonal, maxing out my attempts. Is there any way I can have them reset, or is it just tough luck?
- 3 years ago
Ive had the same issue, sometimes it doesn't happen all night. Other days, like today, I'm shoveling coins in the trash from all the crashes. I've done all these ridiculous suggestions, high settings, low settings, it doesn't matter...sometimes it's when the ball is in flight, but usually it's in between holes.
At this point, the game is unplayable for me
If I had to guess, maybe it's because I have to have epic games and the ea app running in the background in order to jut play the game? Maybe all the pretty stuff that keeps constantly loading in the app stores?
- EA_Illium3 years ago
EA Staff (Retired)
Hi @SooupyGaming Apologies for the delay in response, we have shared this with the team.
However, I wanted to check do you have XMP enabled on your desktop by chance?
- 3 years ago
I have tried it both ways XMP on and off. It is possible that at the moment I have it enabled still.
- 3 years ago
Was hoping the patch fixed this issue, but within 3 holes the game froze. Great game, but unplayable for me until this DirectX error gets fixed.
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