3 years ago
EA App - 'temporarily lost connection'
@EA_Illium Are the servers down? EA Application keeps reading "temporarily lost connection" and "restart app." While steam is working just fine, and my connection is working perfectly. Have tried disconnecting, reconnecting, restarting the PC... no fix!
PS: Apologies for the username, it's from 2011 & I have no idea how to fix it lol.
Hi @MikeHuntIzHarry servers should be up currently, can we try the following and check if this continues?
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- EGS - Repair (Library > Tile dots > Manage > Verify)
- Steam - Verify in your library
- Run the System File Checker tool then Check for Windows and GPU updates
- Guide for Troubleshooting Graphics issues
- Check for other applications that may be limiting EA App or Game performance
- Connection and Advance Connection Guides
- Untick the options in LAN Settings (make sure nothing is checked under Proxy Server)
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)