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Meka2222's avatar
8 months ago
Solved

EA app main menu bar

The main menu bar that is supposed to be at the top left of the screen in the EA app is not there. I have restarted my app, computer, and even deleted the app and downloaded it again. I'm not sure what else to do.

  • Hey @Meka2222 

    Apologies for the delay, you had posted on the PGA Tour boards which are only available for PC and Consoles. 

    For MAC issues with the EA app, you can try the steps we have here and here

    If you continue running into issues with the EA app or Sims 4 on Mac, I would recommend creating a post on our Sims Board; The Sims Mac

    Cheers!

3 Replies

  • I'm on a Mac, is there a similar process I can follow? I was told to clear the cache because I have been having some issues with all of the game packs I've bought for the sims, it appears as though I haven't bought any of the packs I own for the sims 4, such as the horse ranch expansion pack. 

  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Hey @Meka2222 

    Apologies for the delay, you had posted on the PGA Tour boards which are only available for PC and Consoles. 

    For MAC issues with the EA app, you can try the steps we have here and here

    If you continue running into issues with the EA app or Sims 4 on Mac, I would recommend creating a post on our Sims Board; The Sims Mac

    Cheers!

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