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ChampPapi216's avatar
2 years ago

freezes about 75% the way done on the loading screen into getting into a match

PGA Tour road to the masters works great on main menu and everywhere else, but when I try to play on the golf course it freezes about 75% the way done on the loading screen into getting into a match. I am playing on a Surface Pro 8 and bought the game using the EA Play app. I updated all my drivers and everything else from Intel but there is still problem. How do I fix this?

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @ChampPapi216 

    It is likely your device does not meet the system requirements below, thanks.

    Windows minimum requirements

    • OS: 64-bit Windows 10
    • Processor (AMD): Ryzen 5 1600 or Equivalent
    • Processor (Intel): Core i5 6600K or Equivalent
    • Memory: 8 GB
    • Graphics card (AMD): Radeon RX 570 or Equivalent
    • Graphics card (NVIDIA): GeForce GTX 1050 Ti or Equivalent
    • DirectX: 12 Compatible video card or equivalent
    • Online Connection Requirements: 512 KBPS or faster Internet connection
    • Hard-drive space: 100 GB

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