Is anyone else having issues attempting to "select"/join a Daily Tournament? I am able to select all the other buttons such as preview rewards, global leaderboards, back, manage golfers and all that jazz. But I am unable to actually join a daily tournament, evertime i select a tournament i.e 4 holes - arcade, nothing happens. I've restarted my PS5 but nada.

Product: EA SPORTS PGA TOURPlatform:PlayStation 5Summarize your bug I tried to enter the online tourney Back 9 - Tour level. Spent 2000 coins —- I did it 3 times so 6000 coins and I did not have any access to play the tourney so I’m out 6k coins. The 4 hole arcade and 6hole pro worked fine. How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? Try to play online tourney -Back 9 Tour mode What happens when the bug occurs? It takes my coins but will not let me play. What do you expect to see? I expect to play the tourney I paid for Basically when I click on “Enter for 2000” it takes away the 2000 coins and the screen resets..

Hi Everyone, If you are seeing an issue with losing tickets for weekly tournaments lets us know the following and we can take a further look: Platform: PSN ID/Xbox GT: Region: Are you getting an error message? Date this issue started (is it still happening?)? Is anything else happening? Please share any steps you've tried to far to resolve the issue: If possible, share a Screenshot or Clip... If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers) Cheers!

Product: EA SPORTS PGA TOURPlatform:PlayStation 5Summarize your bug Since update today the tournament are not starting, but it is taking the ticket cost of entry regardless. I have tried the weekly arcade and pro tournaments twice each so that is 16 tickets I am down! Doesn't even work on the free daily tournament. How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? Play a weekly or daily tournament.What happens when the bug occurs? Ticket count goes down and nothing else - tournament does not startWhat do you expect to see? Expect the tournament to start I am now down 16 tickets as tournaments have not started. Any chance of getting these refunded?

From Patch 3.0 notesTournaments:Fixed a potential exploit where players were able to quit without paying an entry fee after playing shots on the first hole. Now, the entry fee is charged after the first stroke.So why money or ticket fee is payed as soon you enter in a Tournament???

I've been trying to start weekly tournaments at Royal Liverpool only to lose countless tokens as the game Doesn't advance to the tournament. Please sort it out Ea.

Lost Tickets trying to enter Daily or Weekly tournament

42 Replies

EA_Illium
EA Staff (Retired)
3 years ago
Hi @ToodleLouMFER To confirm we did have a patch come out today, if it fully downloaded?

If so can we try going through the following steps?

Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)

Verify you signed into your PSN account

Check for updates

Restore Licence

Try the steps in our Connection and Advance Connection Guides

Open your PS5 NAT Type

Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)

Entering Safe Mode and Rebuild your PS database

Thanks!
coachrank
3 years ago
Product: EA SPORTS PGA TOUR
Platform:PlayStation 5
Summarize your bug I tried to enter the online tourney Back 9 - Tour level. Spent 2000 coins —- I did it 3 times so 6000 coins and I did not have any access to play the tourney so I’m out 6k coins. The 4 hole arcade and 6hole pro worked fine.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to play online tourney -Back 9 Tour mode
What happens when the bug occurs? It takes my coins but will not let me play.
What do you expect to see? I expect to play the tourney I paid for
‌
Basically when I click on “Enter for 2000” it takes away the 2000 coins and the screen resets..
GJH1999
3 years ago
I've been trying to start weekly tournaments at Royal Liverpool only to lose countless tokens as the game Doesn't advance to the tournament. Please sort it out Ea.
mhm10489
3 years ago
Just lost 3 tickets trying to enter weekly tournament, I would like them back.
Shaleo83
3 years ago
@mhm10489 me too
Shaleo83
3 years ago
@Shaleo83 plus 1000 credits for a daily
EA_Illium
EA Staff (Retired)
3 years ago
Hi Everyone,

If you are seeing an issue with losing tickets for weekly tournaments lets us know the following and we can take a further look:

Platform:

PSN ID/Xbox GT:

Region:

Are you getting an error message?

Date this issue started (is it still happening?)?

Is anything else happening?

Please share any steps you've tried to far to resolve the issue:

If possible, share a Screenshot or Clip...

If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)

Cheers!
Shaleo83
3 years ago
PC Windows 11, EA ID i believe it is Shaleo83, only started today. I've tried restarting pc, checking for updates and repairing game files. I lost 1000 credits and 3 tickets tho the clip shows me trying to enter the free daily as i didnt want to lose anything else. I cannot upload a clip as mov and mp4 is not supported here
DxDiag.txt162 KB
atomikoverlord
3 years ago
Same problem here, tried most of their solutions above, and still can not get a tourney. I played their game online and played other games online since the update. I am just gonna play something else now maybe next update tourneys will be available again. Thanks but no thanks EA Sports
Tiotono242
Rising Novice
3 years ago
@EA_Illium Cheers??? unbeliveable and unforgiveable. I have an updated super computer. i paid and lost a lot of money in this game. i am not a programmer. i want to play NOW. Seems like EA Sports its so bussy launching maddens and F1 and FiFAS. Estoy enfadado y con razón.