Forum Discussion

buck4225's avatar
3 years ago

No character models and course not rendering while playing

Hi, I am playing on my PC. Game installs fine and fires up ok. When I get to the first main menu, though, there is no character showing up (just empty space). All menu options are available but my character does not show. If I navigate around it never shows up. I can go to select to play a course, and it loads up and shows me the entry stuff, but when I load into the course it is black. I can see the shot option HUDs and I can see my expected shot line, but only blackness where the course should be rendering. 

I am on an AMD 5900x with a 6800 XT and 32gb ram. I have uninstalled and re downloaded and it did not work. I tried to "repair" the download, that did not work. I have my game installed onto my H:/ drive inside the EA GAMES folder. 

3 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @buck4225 

    Check for any available video driver update and use the default GPU settings via its control panel.

    Thanks.

  • Driver is up to date and I have not messed with my GPU settings at all. No OC no nothing. 

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @buck4225 When you have a moment can we have a few additional bits of information?

    Platform:

    PSN ID/Xbox GT:

    Region:

    Are you getting an error message?

    Date this issue started (is it still happening?)?

    Is anything else happening?

    Please share any steps you've tried to far to resolve the issue:

    If possible, share a Screenshot or Clip...

    If on PC, please share a DxDiag

     

    Cheers!

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