2 years ago
No one will help at EA
I want a refund. I was told I would get a refund by EA advisor via live chat but had to wait 24 hours. Go back to EA and there is no option to live chat, only email I emailed and got a response, ...
- 2 years ago
If you are running into an issue with our help site, try clearing your cookies/cache or using your browser's incognito mode.
If you run into further issues try going through the steps here: How to use EA Help
For refund information, check out the links below...
Additional Information:
- Buying EA games: order and payment info
- Where to buy EA digital download games and virtual currency
- How to install, buy, and play EA games on Steam
- Great Games Guarantee
- Great Games Guarantee Policy
Please note these are for purchases through Origin/EA App, If you purchased the game through a retailer or another platform you will want to reach out to whoever you purchased the game from for further assistance.
Hope this helps!
Cheers!