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Funkbunny007's avatar
2 years ago
Solved

PGA Tour - Purchased Equipment about Showing Up

EA Sports PGA Tour - I purchased the lightning ball trail using earned points, but the item does not show up in my equipment. Tried resetting the system (Xbox Series X) and game, waiting a couple days, etc. but no luck. This is the first item I have tried purchasing, so this doesn’t inspire confidence in the store integrity.

  • Hey EA_Illium, thanks for responding. Here is my info:

    • Platform: Xbox
    • EA ID (PSN ID/Gamertag): Funkbunny007
    • Are you getting an error message? No
    • Which item did you purchase? Golf Ball Lightning Trail (10,000 points, I think)
    • What type of network are you using? (Wired, Wireless, Hotspot) Wired, 1Gb Fiber Connection
    • Is anything else happening? No other issues. Game plays fine.
    • Please share any steps you've tried to far to resolve the issue: Prior to this post, I tried the steps listed on the help page (https://help.ea.com/en/help/faq/how-to-find-your-missing-in-game-content/?isIhi=true&p=ea-sports-pga-tour#purchased-items)
    • If possible, share a Screenshot or Clip... Nothing to show here… The item was visible in the store on the Featured tab prior to purchase. After purchase, my credits went down by the item cost and the item was no longer visible in the store (replaced with a new offer?).

    UPDATE: After typing all this out, I did just check again and the effect has finally shown up in my inventory. This issue is resolved. Thanks again for responding!  🙂

16 Replies

    • Platform: Xbox
    • EA ID (PSN ID/Gamertag): No Blind Faith
    • Are you getting an error message? No
    • Which item did you purchase? Golf Ball Plasma Trail 10,000 points
    • What type of network are you using? (Wired, Wireless, Hotspot) Wired, 1Gb Fiber Connection
    • Is anything else happening? No other issues. Game plays fine.
    • Please share any steps you've tried to far to resolve the issue: Prior to this post, I tried the steps listed on the help page (https://help.ea.com/en/help/faq/how-to-find-your-missing-in-game-content/?isIhi=true&p=ea-sports-pga...)
    • If possible, share a Screenshot or Clip...  Can’t show anything. The item was visible in the store on the Featured tab prior to purchase. After purchase, my credits went down by the item cost and the item was no longer visible in the store.
  • Mark_Miwurdz's avatar
    Mark_Miwurdz
    Seasoned Ace
    2 years ago

    Ball trail is equipped in ball menu and club trail equipped in the bag menu. Both in equipment menu.

  • PS5

    Starchy-inhaler4

    No error

    2 items (purple ball smoke) (green ball smoke)

    Wireless

    Purchased ech item the points are gone and item removed from store but not present in equipment. Have reset ps5 and restarted game multiple times. 

    Thanks

  • Mark_Miwurdz's avatar
    Mark_Miwurdz
    Seasoned Ace
    8 months ago

    They have to be equipped in equipment-ball. Club trail in equipment-bag.

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