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CCasa04's avatar
CCasa04
1 year ago
Solved

PGA Tour Crashing at the cinematic intro to The Masters (PC)

Game runs fine for every other competition but I cannot start The Masters during career or at any other time.  It plays the cinematic intro and crashes at the very end

Platform: PC

PSN ID/Xbox GT: n/a

Region: UK

Are you getting an error message? No

Date this issue started (is it still happening?)? 19.05.24 - Yes

Is anything else happening? Black screen and then game closes

Please share any steps you've tried to far to resolve the issue:

-Restarting game and PC

-Reinstalling game on different drive

-Clearing EA cache + game repair

-Changing Avatar on EA

-Lowering all visual settings + playing on Windowed mode

-Deleting settings folder

-Updating windows and Nvidia drivers

-Turning off EA overlay

I am not running any overclocking software

ea sports pga tour
technical issues

5 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    1 year ago
    Hi @CCasa04, Does this happen if you create a new golfer and try to play career mode?

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    1 year ago

    Hey @zja6p6v7ledg 

    Does this happen to a new golfer by chance?

    Also, I see you have an integrated graphics chip and a dedicated Nvidia card. Can we give the following a try if you haven't?

    Thanks!

  • zja6p6v7ledg's avatar
    zja6p6v7ledg
    1 year ago

    I ran Repair on the game and changed my default graphics to my GPU and it seems to have worked. wish I had done them one at a time to see which it was. But both worked. Thanks

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