Preorder not working
My preorder code worked on playstations end, but nothing is showing up in the rewards tab. It's nonexistent. Game is fully downloaded and I'm logged in. Just no preorder rewards.
Forum Discussion
@GoHuskerz yep. Same here. I’m done with it. The customer service has been so bad. I’ve advised everyone to avoid preordering games from
EA. This has left such a bad taste in my mouth.
@ExtremeGamerSB EA emailed me back with detailed instructions on how to contact them via live chat for help. I followed the directions and there's no link for a live chat, only the same email only option. I think I've sent them the same emailed summary 8 times now. This is just a waste of time.
EA Support just closed my issue and said to contact Best Buy. This is hysterically bad customer service.
@EA_Illium is there really nothing anyone can do? Was this whole exercise just a waste of time?
- @ExtremeGamerSB Yes, it was a colossal waste of time. Last week, I had four different people from EA email me. All of them said the same thing, "Since we can't see the financial transaction you made with Best Buy, there is nothing we can do. You must contact Best Buy for the code." Keep in mind, each time I emailed EA about the preorder issue, I attached copies of my receipts and told them the Best Buy was playing stupid, claiming there wasn't a preorder bonus for the game.
Lesson leaned, I'll never preorder another game from Best Buy, and I highly doubt I'd preorder another EA game in general.
- @GoHuskerz same thing happened to me
