Private matches connecting PS5
Every time we try to do a foursome private match or a 16s simultaneous play as soon as a certain person enters it gets disconnected how did we fix that does anybody know the exact way? For PS5?
Forum Discussion
7 Replies
EA_cuervoCommunity Manager
Hey there, I'm sorry to hear that you're having problems playing the game at a party. Are you getting disconnected only when one specific player joins the game?
- EA_cuervo
Thanks for your reply.
Since this issue occurs only when a specific player joins the lobby, it's worth trying some connection troubleshooting steps for that player. Please take a look at the following article, as it has some steps that might help resolve the issue:
https://help.ea.com/en/articles/technical-issues/problems-connecting-online/
Let us know how that goes.
- EA_cuervo
Hi there, I'm just checking to see if you were able to complete these steps and whether you're still experiencing the issue.
Let us know if you still need any help.
No it has not helped
I have done everything
- EA_cuervo
Sorry to hear that! Did the other affected players in the party also manage to complete the steps?