Forum Discussion
4 Replies
- EA_cuervo2 months ago
Community Manager
Hey there, I'm sorry to hear that you're having problems playing the game at a party. Are you getting disconnected only when one specific player joins the game?
- EROCKATTACKTIC2 months agoSeasoned Newcomer
Yes
- EA_cuervo2 months ago
Community Manager
Thanks for your reply.
Since this issue occurs only when a specific player joins the lobby, it's worth trying some connection troubleshooting steps for that player. Please take a look at the following article, as it has some steps that might help resolve the issue:
https://help.ea.com/en/articles/technical-issues/problems-connecting-online/
Let us know how that goes.
- EA_cuervo1 month ago
Community Manager
Hi there, I'm just checking to see whether the affected player was able to complete these steps and whether you're still experiencing the issue.
Let us know if you still need any help.