2 years ago
PSN Password Loop / EA Help not responding
On PS5, cannot login since buying the game and had no idea that virtually every feature was behind some login firewall. Tried to follow community manager instructions and filed multiple tickets over...
- 2 years agoHey @Conndon,
I assume that you're reaching out via email? If you're not getting any responses, it might be worth reaching out via a chat instead:
https://help.ea.com/en/contact-us/
Once you pick your product and platform, try selecting "Manage my account" -> "Hacked account". That gives me the option to start a chat pretty consistently. Hopefully they'll then be able to help you get back into your games.