Why won't career come up?

I recently bought the game on xbox store and I'm only getting the quick play option. I've deleted all saved games, restarted the xbox, uninstalled an reinstalled the game, cleared the cache and my internet connection is running ok. It's not connecting to the EA servers, it just keeps asking me to change my password because my old one isn't strong enough. Yup, tried that as well. I don't want to keep playing Quick Play games, I bought the game to start career mode. Any ideas?