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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

Re: Cant get to the main menu, keeps playing intro game over and over

@johnyuill 

Every other instance I've seen of this is due to the game not being fully downloaded. That, or you're downloading just the demo. It's also possible your game isn't fully updated. The instructions for checking a game for updates can be found here.

6 Replies

  • I have 100% waited until the game is fully downloaded and more. I will check for any updates but they usually flag up automatically 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @johnyuill 

    Here are some additional suggestions -

    • Close PGA from the PS5 Switcher menu
    • Check for updates
    • Restore Licence
    • Open your PS5 NAT Type (make sure it gets to NAT 1)
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use) 
    • Relaunch the game and check if you get any message about not connecting, or if there is any downloaded.

    That's all I can suggest. If none of this helps, it would be good to contact an advisor to see if they have any other ideas by opening a case here. Please let me know what happens. Thanks!

  • I am just home from work started at 4am. Long day. Went and turned PGA game on to try some of the suggestions and it is working fine now 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @johnyuill 

    Glad to hear it's working now! Hopefully, you can relax with some golf 🙂 Did it just start working without doing anything else?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @johnyuill 

    Just glad to hear you're able to play again. If anything else comes up, please let us know. Thanks!

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